I just had a lovely conversation with someone on the phone at work. This is how it went:
Me: Thank you for calling Duncan Aviation. This is Adrienne. How may I help you?
Caller: Can I talk to Fred
Me: I'm sorry, I have 2000 people here. Do you know Fred's last name?
Caller: No. He's short, dark hair....gay.
(No one has ever given me this sort of description so I was a bit shocked and trying not to laugh)
Me: I'm sorry. *giggle* That's still not going to help. Do you know which department he works in? *giggle*
Caller: No, but I can tell you his boyfriend's name and which airport he works in. His name is Dave.
Me: Like I said, without a last name or department, I can't find who you're looking for.
Caller: What if I tell you what he drives?
Me: I'm sorry, that won't help either. Hold on a minute and let me ask someone if they might know who Fred is.
I put him on hold and asked Lori if she knew anyone who fit that very detailed description. She did and the guy doesn't work here anymore. Unfortunately, the caller had hung up by the time I returned to the phone.
I was slightly disappointed that the guy had hung up. I wanted to tell him I was impressed with how many details he knew about everyone except the person he was looking for. Ok, I wouldn't have said that, but I was thinking it.
I would like all of our callers to know that I work in a very small office with a window that allows me to see the inside of a hangar. I can see the mechanics, but rarely do they get close enough for me to see their nametags. For any physical description you give me, there are probably 50 guys that fit it. You give me a first name, there are probably at least 2 people with that name. Also, I don't know if anyone here is gay. I'm locked in this tiny office and don't get out much. I don't care if they're gay anyway.
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